Braden Cremation Solutions Privacy Policy

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Braden Cremation Solutions provides crematory repair, maintenance, inspection, and related services to funeral homes and crematories. We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request service, or communicate with us, including through text messaging.

We may collect personal and business-related information, including:

• Name
• Business or facility name
• Phone number
• Email address 
• Service location
• Service history, notes, and communications
• Billing and payment information
   

This information may be collected when you:

• Submit a form on our website
• Request service, maintenance, or inspection
• Communicate with us by phone, email, or text message
• Become a customer or service contact
   

We use your information to:

• Schedule and perform crematory repair, service, inspections, and preventative maintenance
• Communicate regarding service status, scheduling, travel timing, and job completion
• Send invoices, payment confirmations, and operational updates
• Provide customer support and respond to inquiries
• Maintain accurate records in our CRM and accounting systems
• Comply with legal and regulatory requirements
   

By providing your phone number, you consent to receive text messages from Braden Cremation Solutions via our CRM platform, Jobber, related to:

• Service scheduling and appointment reminders
• Technician arrival notifications or travel updates
• Service completion confirmations
• Invoices, payment reminders, and billing communications
   

Message frequency may vary. Message and data rates may apply.